Our Mission

"Our mission is to simplify the process and help our clients reclaim what is rightfully theirs."

What is Lost and Unclaimed Money?

Individuals and companies often lose track of assets such as bank accounts, shares, and insurance policies due to address changes, moving overseas, or simple oversight. These unclaimed funds are transferred to government trust accounts and may eventually become government revenue if not claimed.

Each Australian state has its own laws and procedures for claiming lost funds, making the process complex. Even minor errors can delay claims for months, so it's essential to handle claims correctly from the outset.

What We Do

We help people and businesses find lost money they may not know they are owed. The process can be complex and time-consuming, but we manage all the paperwork to ensure you get your money back.

Who We Help

• Individuals

• Corporate Businesses

• Government & Charities

About Real Refunds

At Real Refunds, we help individuals in Australia and the Asia-Pacific region reclaim unclaimed money from banks, shares, and government departments. Our multilingual team supports diverse communities, especially those facing financial challenges. We recognise that our service may sound too good to be true, so we strive to provide realistic and trustworthy assistance.

Our services are simple and reliable, ensuring your privacy and data integrity. We operate on a no win, no fee basis—our upfront service is free until we successfully recover your money.

We handle all administrative tasks, official lodgments, and communications, saving you the hassle of lengthy waits and follow-ups, which can take 28 to 60 days for approval.

Don’t waste time searching for lost funds alone. Let our experienced recovery agents efficiently locate and recover your money. Work smarter, not harder, and leverage our expertise to save you time and stress. That’s the value we offer at Real Refunds.

How Is My Money Returned?

Our refund experts specialise in locating unclaimed funds for individuals and companies across Australia.

To begin, we verify the identity of the rightful owner(s). You'll need to sign an "Authority to Release" form and provide 100 points of Certified ID as part of the claim process.

We then handle all supporting documentation, preparation, and submission of claims to ensure a smooth and efficient experience. Our team manages the entire process in compliance with Australian and international laws.

We prioritise clear and transparent communication throughout the claim process.

Types of Lost Money Awaiting Reunion

• $651 Million AUD in Shares

• $1.2 Billion AUD in Bank Accounts

• $84 Million AUD in Life Insurance

How Do People Misplace Millions of Dollars Every Year?

Every day, individuals and businesses leave money unclaimed in banks, insurance companies, and government agencies. It's easy to forget, and even the best records can have gaps. Surprisingly, 1 in 3 people have unclaimed money without realising it.

Common reasons for lost money include:

Overseas Moves: Forgetting deposits when moving abroad.

Oversight: Overlooking old investments, like shares purchased years ago.

Moved House: Not updating contact details after relocating.

What Happens to Lost Money If I Don't Claim?

If you don't claim your lost money, the government retains it.

What Laws Do We Abide By?

Various laws protect you as a consumer and your lost money. Under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, providing false or misleading information is an offence. We are legally required to follow correct procedures and promptly refund your money to your preferred bank account or by cheque.

While we are not lawyers or financial advisors, we are trained Refund Agents and business consultants. We charge no upfront fees until we successfully recover your funds. We will only request your bank details after meeting you—in person, virtually, or online—with your consent and after you review and sign our Authority to Investigate, Act and Release form and Service Agreement.

For your security, we only need your preferred bank account for direct payments, protecting you from potential scams and ensuring high levels of data protection.

Are We Licensed Consultants?

Yes, we are trained and licensed by the leading authority in unclaimed money refunds.

How Do We Stay Updated?

We are certified by Create, which ensures our expertise as refund professionals. Our training is regularly updated with the latest industry information. You can verify us at https://create.business/

Licence No. 321845

Unclaimed Money Association

The Unclaimed Money Association (UMA) is the leading body for the unclaimed money industry in Australia, offering representation, information, and education to agents, government, and the public. Customers can verify our membership for peace of mind without needing to log in.

https://unclaimedmoneyassociation.org/rsp-verification

Agent Licence No. 437848 28227

Quality and Risk-Free Service

Worried about scams while seeking unclaimed money? Rest assured, reputable recovery agencies like ours provide secure and professional services. Our experts handle complex lodgments and administrative procedures, ensuring you receive your rightful funds hassle-free.

In Australia, the Unclaimed Money Association is a trusted resource for finding reliable recovery agents. Don’t let concerns about fraud or hidden charges stop you from claiming your unclaimed money.

Discover the Power of Unclaimed Money Refund Agents

We specialise in accessing legitimate data to locate money you're entitled to, maximising your chances of a successful claim through our simplified process.

• • Direct Access, Transparent, Tech savvy and Smarter administrative handling: We streamline the process for faster results, keeping you updated via email and phone.
  • Trusted Expertise: Our skilled team offers exceptional, risk-free service.

Reasons to Get Started with Us

• 100% Risk-Free and Transparent: We prioritise your experience, focusing on your needs without pushy sales tactics. Our clear quality assurance guarantees high service standards throughout the recovery process. Our company details and licences are readily accessible for verification.

• No Upfront Costs: You only pay a recovery fee once your money has been refunded.
• Trusted Data Provider: We partner with Global Data, an ISO 27001 certified vendor, ensuring high security and compliance when accessing your information. You can check their website to make contact if need be.

• Safe and Efficient Data Management: We utilise secure task management systems like FileInvite and ProtonMail to streamline operations and protect your data.

• Secure Fund Management: We rely on Fee From Refund, a trusted account management provider with over 15 years of experience, to manage and distribute recovered funds securely.

• Honest Communication: We do not use misleading documents or impersonate regulatory bodies, maintaining clear and honest communication.
• Clear Expectations: We keep you informed throughout the recovery process, ensuring you know what to expect without pressure.
• Realistic Goals: While we aim to recover lost funds, we are honest about potential challenges.

• Professional Expertise: Work with trained refund agents who expertly navigate complex procedures, ensuring compliance with your data.
  

• Real-Time Communication: Stay informed with direct updates via email and phone throughout the recovery process.
  

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